TERMS and CONDITIONS
The present conditions are concluded enters, on the one hand, the company CATALAN BOUGIE, registered with the RM 83 number SIRET 484487855 00039
and located in France , 66 avenue THALES - Technoparc Epsilon 2 - Immeuble Epsicod , 83700 SAINT RAPHAEL hereafter called "Catalan Bougie" and,
on the other hand, the people wishing to carry out a purchase via Internet site of Catalan Bougie http://www.catalanbougie.com hereafter called "the user".
The forwarding of the parcels will be able territorialement to be carried out only in France, and European union and in Monaco, and apart from this zone.
In this last case, the user must contact our delivery service by e.mail (email@example.com) or phone (+33 494 53 84 89) to make a request for a quotation for the delivery.
If the user resides apart from the zones of specified deliveries Ci above and wishes to obtain a delivery abroad,
it can consult the site www.catalanbougie.com at the heading "contact" to expose us his request which we will study.
These conditions concern on a purely exclusive basis only the noncommercial physical people.
The parts are appropriate that their relations will be controls exclusively by this contract, other than any condition beforehand available on the site.
If a condition had suddenly been lacking, it would be considered to be governed by the uses in force in the sector of the remote sale whose companies have seat in France.
The company Catalan Bougie begins to respect all the provisions of the Code of Consumption relating to the remote sale.
The present conditions aim at defining the methods of sale between Catalan Bougie and the user, of the order to the services, while placing by the payment and the delivery.
They regulate all the stages necessary to the placing of the order and ensure the follow-up of this order between the contracting parts.
1/ The ORDER
the user has the possibility of placing its order on line starting from the catalogue on line.
The order can be recorded on the site only if the user were clearly identified by the entry of his code customer and his password which are strictly personal for him.
Any order is worth acceptance of the prices and description of the products available to the sale.
Any dispute on this point will intervene within the framework of a possible exchange and guarantees mentioned below.
The company Catalan Bougie begins to deliver the orders received on Internet site only within the limit with stocks available of the products.
In the absence of availability of the product, Catalan Bougie is committed informing the user of it.
The Catalan Bougie company sends systematically an e.mail of confirmation of command to the customer having placed
one order on the www.catalanbougie.com site.
The user has the choice to be made deliver:
- At home
- Is at another particular address that of invoicing
Catalan Bougie is committed carrying out the deliveries of the articles ordered as soon as possible.
The average times observed for the articles available are 2 to 3 days for a delivery in residence in Metropolitan France, Corsica and Monaco, and from 3 to 5 days for a delivery in residence in the European union (Apart from day off and Sunday) and
CATALAN BOUGIE company's vacation.
For the follow-up of your pending order, you can consult to contact the Customer service in the heading "contact to us"
An e.mail of confirmation of expedition of command is systematically sent to all the customers more one N ° of colissimo for France and abroad.
Catalan Bougie offers to the users a complementary service.
- the user can put any question and regulate any problem concerning his relations with Catalan Bougie by filling
the form with contact since the site or while telephoning to the +33(0)220.127.116.11.89 (paying call)
3. The MODALITES OF PAYMENT
the user have the choice to pay its purchases :
- on line (CB, Visa, Mastercard, American express
Aurore card, Cofinoga card, 4 stars card and paypal)
- by cheque (by printing its order and by joining it with its réglement to the order of CATALAN BOUGIE)
the prices are indicated in euros(€) and the prices are net.
These prices get along except expenses of treatment (port, packing and clothes industry of the parcel according to amount in force)
Any change of the applicable rate could be reflected on the prices of the products.
After this date, they are likely to be modified constantly.
However the prices could not be even modified once the place order of the customer is placed.
In the same way if one or more taxes or contributions, in particular environmental had been suddenly created or modified,
raises some as drops some, this change could be reflected on the selling price of the articles present on the site of Catalan Bougie and documents of sale.
The prices of the articles ordered on the site are taken.
The prices are guaranteed until December 31, 2017 (within the limit of stocks available). The General Conditions of sale were updated on January 25, 2017
4 . The GUARANTEES
All the articles can be the subject of exchange or a refunding except for those being marked contrary, for example the personalized articles.
The request for exchange by the customer must intervene within 15 day as from the date of reception or withdrawal.
If the new order is of a rising superior, the user will have to join at the request of exchange the payment of the remainder.
Conversely, if the amount of the exchange is lower than the initial amount, the user will receive as of reception of the request a letter-cheque in refunding of the difference.
Refunding can also be required within 15 day, deduction made of the contractual expenses of treatment of the order rising with 3,00€, except particular conditions mentioned on the purchase order.
In the case of a request for refunding of an article having been allotted gracefully or to less expenses at the time of a special offer suggested to the user,
it will be partly refunded its commercial value and not in its totality.
In all the cases, any request for exchange or refunding will have to be carried out by the postal way
with the address Catalan Bougie, 66 avenue THALES - Technoparc Epsilon 2 - Immeuble Epsicod - 83700 SAINT RAPHAEL - France.
When the right(law) of retraction is exercised by the customer in one periods(delays) of 7 days days,
the Catalan candle company is anxious to pay off the consumer of the totality of the paid(poured) sums,
as soon as possible and at the latest in thirty days according to the date in which this right(law) was exercised.
This refund (repayment) is made by every possible means of payment.
On proposition of the professional, the consumer having exercised his right(law) of rétractat
All the articles are subjected to a contractual guarantee, which does not make obstacle with the legal guarantee envisaged by articles 1641 and following of the French Civil code.
In particular, the articles are guaranteed 1 year against any manufacturing defect.
The user profits for the articles from a guarantee allowing him to return the defective articles delivered in accordance with the articles L 211-4 and following of the French Code of consumption
· Article L211-4 French codes consumption the salesman is held to deliver a good in conformity with the contract and answers of the defects of conformity existing at the time of the delivery.
It also answers of the defects of conformity resulting from packing, the instructions of assembly or the installation when this one was put at its load by the contract or was carried out under its responsibility.
· Article L211-5 French codes consumption to be in conformity with the contract, the good must:
1º To be clean with the usually awaited use of a similar good and, if necessary:
- to correspond to the description given by the salesman and to have qualities that this one presented at the purchaser in the form of sample or of model;
- to have qualities until a purchaser can legitimately wait have regard with the public statements made by the salesman, the producer or his representative, in particular in publicity or labelling;
2º Or to show the characteristics defined by mutual agreement by the parts or to be clean with any special use sought by the purchaser, made available of the salesman and that this last accepted.
· Article L211-12 French codes consumption the action resulting from the defect of conformity is prescribed by two years as from the delivery of the good.
· Article 1641 French civil code the salesman is held of the guarantee at a rate of the hidden defects of the sold thing which make it unsuitable with use for which one intends it,
or which decrease so much this use, which the purchaser would not have acquired it, or would have given only one less price of them, if he had known them.
· Article 1648 Al 1st French civil code the action resulting from the redhibitory defects must be brought by the purchaser within two year as from the discovery of vice.
5. SIGNATURE AND EVIDENCE
Very user of the nontitular site of a number of customer will have to follow a procedure of inscription allowing him to obtain his number of customer.
This number is personal. Any loss or lapse of memory will have to be denounced with the services of Catalan Bougie in the near future by contacting the Customer service of Catalan Bougie
by filling the form with contact since the site or while telephoning to the +33(0)4 94 53 84 89 (paying call).
In all the cases, the supply on line of the number of bank card and the final validation of the order will be worth proof of the entirety of the known as order in accordance with the provisions
of the law of March 13, 2000 and will be worth current liability of the sums engaged by the seizure of the articles being reproduced on the purchase order.
This validation is worth signature and meaning express of all the operations carried out on the site.
However, in the event of fraudulent use of his bank card, the customer is invited, as of the report of this use,
to contact the customer service of Catalan Bougie by calling the +33(0)4 94 53 84 89
the company Catalan Bougie has for all the stages of order taking like for the posterior stages with the contract signature an obligation of result.
Thus Catalan Bougie is committed describing with the greatest exactitude the market products on Internet site of Catalan Bougie.
On the other hand, the responsibility for Catalan Bougie could not be committed if the inexecution of its obligations
would be ascribable either with the unforeseeable and insurmountable fact
of a third to the contract or with a case of absolute necessity as defined by French Jurisprudence.
In the same way, the responsibility for Catalan Bougie could not be committed for all the inherent disadvantages or damage with the use of Internet network,
in particular a rupture of service, an intrusion external or the presence of data-processing viruses.
Catalan Bougie can, for commercial reasons, to transmit to a trade partner the identity and the co-ordinates of the users of the services.
The user can be expressly opposed to the disclosure of his co-ordinates during the ordering.
For that it is enough for him to announce it by filling the form with contact since the site or while telephoning to the +33(0)4 94 53 84 89
The user is informed that this automated treatment of information, in particular the management of the addresses e-mail of the users,
was the one declaration object with the CNIL under number 1276401 of February 11, 2008. In accordance with the law of January 6, 1978,
the user has a right of access and of correction of the data relating to it, that is to say directly on Internet:
To modify my infos/ I modify my subscription either by telephone to the +33(0)4 94 53 84 89
or by mail by writing in Catalan Bougie-Service relation customers 66 avenue THALES - Technoparc Epsilon 2 - Immeuble Epsicod - 83700 ST RAPHAEL - France.
Catalan Bougie implements all the means to ensure the confidentiality and the data security transmitted on the Web.
For this reason, Internet site uses a protected module of standard payment SSL (Secure Socket Layer).
All the elements of the site Catalan Bougie, which they are visual or sound, including subjacent technology, are protected by the royalty, of the marks or the patents.
They are the exclusive property of the company Catalan Bougie.
The user who has an Internet site on a purely personal basis and which wishes to place, for a personal use,
on his site a simple bond returning directly to the homepage of the site Catalan Bougie,
must obligatorily request the authorization of it from the company Catalan Bougie.
It will not act in this case of an implicit convention of affiliation.
On the other hand, any bond hypertext returning to the site of Catalan Candle and using the technique of the framing or of in-line linking is formally prohibited.
In all the cases, any bond, even tacitly authorized, will have to be withdrawn on request of the company Catalan Candle.
On the assumption that one of the clauses of this contract would be null and not avenue by a change of legislation, regulation or by a decision of court,
that could not in no case to affect the validity and the respect of these general conditions of sale.
the present conditions apply throughout all setting on line of the services offered by the company Catalan Bougie.
PROOF the computerized registers, preserved in the information processing systems of the company Catalan Bougie and his partners under reasonable conditions of safety,
will be regarded as evidence of the communications, orders and payments occurred between the parts.
CONSERVATION AND FILINGS OF the TRANSACTIONS the filing of the purchase orders and the invoices is carried out on a reliable
and durable support so as to correspond to a faithful and durable copy in accordance with article 1348 of the French civil code.
APPLICABLE LAW AND COMPETENCE the present conditions are subjected to the French law.
The court of competent jurisdiction in the event of litigation will be that of the place of residence of the defendant or,
with the choice of the defendant, the place of effective delivery of the product